Cancellation Policy

At Karpathos Blue Cruises, we aim to provide a smooth and enjoyable experience for all our guests. Please read our cancellation policy carefully before completing your booking.

1. Free Cancellation

Guests may cancel their booking free of charge up to 5 days before the scheduled cruise departure.

2. Late Cancellations

Cancellations made less than 5 days before departure are non-refundable.

3. No-Show

If a guest does not arrive on time for the cruise and fails to attend the booking, this will be considered a no-show and no refund will be provided.

4. Date Changes

Requests to change the date of a booking are accepted only subject to availability and at no extra charge.
Karpathos Blue Cruises cannot guarantee that an alternative date will be available.

5. Partial Cancellations / Reduction in Number of Guests

Partial cancellations or reductions in the number of guests are not refundable.
For example, if a booking is made for 6 guests and only 4 guests attend, no refund will be issued for the missing guests.

6. Weather, Port Authority, Technical Issues or Captain’s Decision

In case a cruise cannot operate due to:

  • bad weather conditions,
  • restrictions or instructions from the Port Authority,
  • technical issues,
  • or the Captain’s decision for safety reasons,

guests will be offered either:

  • a full refund, or
  • the option to reschedule their cruise for another available date.

7. Refund Method

Approved refunds are made using the same payment method used for the original booking.

8. Refund Processing Time

Karpathos Blue Cruises does not charge any cancellation or processing fee for approved refunds.
However, the time needed for the refunded amount to appear in the guest’s account depends on the bank or payment provider and may vary.

9. Contact Details

For cancellation requests or booking changes, please contact:

Karpathos Blue Cruises
Email: info@karpathosbluecruises.gr
Phone: +30 697 5688 410
Website: https://karpathosbluecruises.gr/

10. Acceptance of Policy

By completing a booking with Karpathos Blue Cruises, guests confirm that they have read and accepted this Cancellation Policy.